Displaying items by tag: IT support

GUEST OPINION by Austin Technology:  In an increasingly interconnected world, businesses are more dependent than ever on IT infrastructure. This dependence has led to a surge in demand for IT support, and MSPs (Managed Service Providers) have risen to the occasion by offering Remote IT Support.

Computer remote control software vendor TeamViewer has launched TeamViewer remote, its next-generation remote access and support solution with one-click sessions, web client, and increased security.

All-in-one business communications and IT support and management platform GoTo has announced its intent to acquire cloud-based device management provider Miradore from Nordic technology investor Standout Capital and other shareholders.

COMPANY NEWS: Leading managed services provider blueAPACHE today announced it has signed a new strategic, three-year IT managed services agreement with the Brotherhood of St. Laurence (BSL).

 As the cost of local computing rises (for all manner of reasons), everything will end up in the cloud.

Australian small businesses spend an average of around $52,000 on IT products and services every year, according to a new market report which also cautions that many of the SMEs struggle with IT spend and management on a daily basis, and as a consequence might be exposing themselves to increased security threats.

"Why won't the help desk just help us?" says many an office worker about their internal IT support. Yet, IT is similarly lamenting, "Why can't the user just log a ticket properly?". Never before has "help us help you" seemed so strained. Let me break away the tension and reveal just what your IT department wish you knew about logging a support request.

iOS app allows ScreenConnect customers to access machines remotely and provide support.

ZNetsupport offers Dedicated 24x7 Server, Technical & Sales Support Services for the clientele looking for hiring quality experts.

Growth in IT has been hard to find in recent years. The inclusion of Computer Troubleshooters in the annual BRW Fast Franchise list has recognized the IT support network for its continued growth. The Franchise was founded in 1997 in Australia, it last was listed in the BRW Fast Franchise in 2006 as the number 1 export franchise and since then has grown to almost 500 locations in 27 countries around the globe.